Project Overview
Project Length
November 2021 - April 2022
Project Role
Project Manager
UX Researcher
UX/UI Designer
What is HASAF?
HASAF Is an app that will alert and teach users what to do in the event of a natural disaster. Hasaf users will not only learn how to prepare for future natural disasters but will also receive alerts and news following a disaster event.
My Project Focus
My main focus for this project was to create an interaction design and visual design. My responsibilities were to create user research, wireframes and interactive prototype using Figma along with my research findings and usability testing results. In addition to being the designer, I was also the project manager making sure the project was going according to plan.
Problem Statement
Repeated natural disasters in Haiti have highlighted the need for adequate emergency preparedness as well as the lack of information in the aftermath of an emergency event. In short, people need to be able to prepare for future disaster events, and affected communities need a reliable source of information in the wake of a disaster.With an App like Hasaf the people will be able to have some peace of mind.
The Solution
Easy sign up process
Quick and easy sign up page with only essential fields to fill out. The login consist of phone number for easier access.
Notification & Emergency Alert
Located on the home page the users has access
to weather updates and notifications such as warnings or notifications.
The users profile page allows users to add family
& friends as emergency contact. They can also search and learn about specific events that has already taken place, as well as how to better prepare. On the same page is the forecast with weather updates, along with news feed.
On the alert page they will receive real time alerts and location on the event and how to respond. They can also read more about it and share with families.
Map Highlights
Using the symbols and key icons for natural disasters user will be able to know which natural disaster has happened.
The users can also choose to see specific events by selecting the icon of choice.
The users can leverage the search bar feature to find if and where natural disaster have occured.
Family Alert Highlights
On the emergency page the users can choose which type of emergency assistance they are looking for.
The users can clicks on the family alert button, it will take them to the family alert page where they can see all their family and friends’ location. On the same page they can choose to notify them that they are safe, requesting help, and allows them to send a voice message via the walkie talkie feature. Even if there is no signal, this feature remains active.
Interactive Prototype
User Research
Summary
During my research I found out that most people want an easy way to stay informed, and to stay in to contact their loved one in case of a natural disaster. They also want to know where to go to seek help, and where they can volunteer after a natural disaster. Lastly people in third world countries do not have the technological advances to be up to date on natural disaster as they occured.
Empathy Map
SAY & THINK
I want to be prepared
I want to stay updated
How can I help?
moving away
FEEL
Hopeless
Frustrated
Overwhelmed
Uninformed
Interview
I conducted a series of in-depth interviews with 10 participants to further identify pain points, frustrations, needs, and desires to identify which features people are currently using and determine which feature are essential to HASAF
Jean Joseph
School Teacher
Age: 26
Highest Education: Some College
Hometown: Gonaives
“With accurate information, a lot of life can be save”
User Story
John is a teacher at an elementary school. He wants to stay updated on the weather and any emergency events. He wants to be able to volunteer and train his student on how to best prepare for a natural disaster.
Goal & Frustration
An easy way to stay informed 🤗
Know where to volunteer 🤗
Ability to receive alerts and tips on how to be prepared 🤗
No information available 😖
Not being able to check on family member 😖
No help available near her 😖
Christine Pierre
Street Vendor
Age: 67
Highest Education: Some grade
Hometown: Jeremie
“If only I knew how to better prepare, I would be so much in peace”
User Story
Christine is a single mother of 5 who sells her goods at the local market to provide for her children. With all the recent disasters, she wants to stay informed and know how to keep her children safe. She also wants to be able to check on her brother in Port au Prince.
Goal & Frustration
Know where to seek help 🤗
Know what to do in case of emergency 🤗
Receive emergency alerts 🤗
Way to contact family in case of emergency 🤗
Not enough information is available 😖
Being cut off guard in an emergency 😖
Design
Setback + New Direction
When I began the process of user testing, I came to the discovery that majority of the Haitian population did not have an email address. As a result , I went back to modify my login and sign up process from email to phone number and pin.
Accessibility
Bold text
Visual illustration
Language option
Large icons
The Final Design
Conclusion & Lessons Learn
What would I do different
Going forward, I would do various type of user research. For this project my research option was limited to phone interview due to the users being in a different country.
What I learned
As I designed and tested, one of the most challenging factors was the fact the users were living in a different country, therefore it was also challenging picking the users for interviewing and testing. It was also due to the fact that a lot of people in Haiti don’t know how to read and write. As a result I had the used bold text, large font and use a lot of illustrations.
Future Road Map
More user research
Audio text reader
Video illustration